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Support Hours

Monday - Friday: 9AM - 6PM EST

Average Response Time

Under 4 hours during business hours

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Quick FAQ

How accurate is AI grading?

Our AI grading achieves high accuracy compared to professional grading services. It analyzes centering, corners, edges, and surface condition.

How does TCGrader pricing work?

New users receive 1 free grading credit on signup. After that, you can purchase additional credits or subscribe for 150 monthly credits plus unlimited marketplace access and premium features.

How do I list cards for sale?

After grading your card, you'll see an option to list it on our marketplace. Set your price and it goes live instantly!

What payment methods do you accept?

We accept all major credit cards via Stripe for secure payments.

How long does support take?

We respond to all inquiries within 24 hours, but typically much faster (under 4 hours during business hours).

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hello@tcgrader.com

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